View Our Family Medical Center’s Privacy Policy

Overview
FMCLG.com is recognized for our commitment to safeguarding consumer privacy on our Web site. We operate under the following set of strict privacy principles:

  • The only personally identifiable information FMCLG.com obtains about individual visitors to its Web site is that supplied voluntarily by visitors.
  • Only statistical information about our visitors as a group (usage habits, demographics) may be shared with any partner of farmilymedicallagrange.com. Personally identifiable information will not be shared at any time without the visitor's permission.
  • We will notify our users if we make significant changes to our privacy policy that may affect the use of health-related information, and we will obtain consent from consumers for any new uses of that data.
  • The following discloses our information gathering and dissemination practices for this Web site: FMCLG.com.

Cookies
Our site does not place a text file called a "cookie" in the browser files of your computer. Cookies are pieces of information that a Web site transfers to an individual's hard disk for record-keeping purposes.

Registration
Our site does not require registration, thus no information is personally collected, used, or shared.

External Links
In order to provide visitors with greater value, FMCLG.com may provide links to various third-party Web sites. However, no third-party affiliation exists between FMCLG.com and that destination site, FMCLG.com exercises no authority over linked sites, each of which maintains independent privacy and data collection policies and procedures.

FMCLG.com assumes no responsibility or liability for these independent methods or actions and is not responsible for the independent policies or procedures of destination sites. Similarly, FMCLG.com cannot take responsibility for the privacy initiatives or the content of such Web sites. These destination links are provided only for your convenience, and as such, you access them at your own risk.

However, FMCLG.com wishes to ensure the integrity of the FMCLG.com Web site and its destination links, so any comments pertaining to the FMCLG.com Web site or any sites accessed through FMCLG.com links are greatly appreciated.

Surveys and Questionnaires
No surveys or questionnaires are run on the FMCLG.com site.

E-Commerce and E-Healthcare transactions
None of FMCLG.com’s site features use applications to collect data to facilitate an e-commerce or e-healthcare transaction. If we were to do so, we will ask your explicit permission to transfer this data to a third party to facilitate this transaction.

Contests
No contests are ever run on the FMCLG.com site.

Third-Party Ad Services
FMCLG.com does not use any third-party ad services and is not connected with advertising funding in any way. The FMCLG.com site is solely supported by the Family Medical Center of La Grange medical practice.

Security
The FMCLG.com Web site has security measures in place to protect against the loss, misuse, and alteration of the information under our control. Any internet information sent to FMCLG.com is maintained in client records and is not used for any other purposes.

Children's Guidelines
Most sections of FMCLG.com are not designed specifically for use by children under the age of 16, however, there is no crude or coarse language, pictures, graphics, or other such content of offense on this site, rather the understanding of medical information may be beyond the comprehension of a child under that particular age.

FMCLG.com does not obtain any information from children under 16, or older, unless it is used to refill prescriptions, and if that is the case, this information is only used in the validation of name, address, phone number, and any other such information needed for verification prior to issuing a prescription to the pharmacy of your choice.

Choice/Opt-In
While we currently do not offer e-mail, or mailings to our clients at this time, when FMCLG.com decides to start this practice, our site will give users the opportunity to opt-in to receive communications from us at the point where we request information about the visitor.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this Web site, or your interaction with this Web site, address a letter to the Family Medical Center of La Grange at the address listed on this site.

Code of Ethics
We strive to educate people to improve the quality of health in their lives through such things as knowledge made trustworthy by our commitment to honesty, public benefit, openness, respect, and privacy, and communication done in a simple, straightforward manner that informs and does not criticize the visitor/client/patient.

The mission of FMCLG.com is to educate people to care for their health through knowledge, be it written, or spoken, via the Web site, or in personal contact with our staff or Medical Physicians, Medical Nurses, and other members of our staff.

Achieving this mission requires relationships with people based on trust, which we earn through mutual respect and striving for open, honest communication, and our commitment to excellence in our endeavors.

To Honesty – Doing our utmost to assure the information we give is unbiased, accurate, timely, and clear, but more importantly, giving honest information that is reviewed by one or more of our Medical Physicians, and being available to answer any questions that may arise due to visiting our Web site.

To Public Benefit – Assuring that only scientific merit and ethical intent are a priority and that commercial concern will never influence the content of our Web site, as exhibited by the fact that this Web site is self-supported, thus reinforcing the fact that outside advertising will not influence the content of this site.

To Openness – The qualifications of the physicians on staff are openly listed on this Web site and can be verified through our Family Medical Center of La Grange office, and other health organizations, such as La Grange Memorial Hospital and/or Hinsdale Hospital.

To Respect – The concerns of all peoples, regardless of race, religion, sexual orientation, or other beliefs that may arise as innately different than our own, in their quest for understanding about the illness they experience, and to facilitate the communication of their knowledge to help and teach others on an unbiased basis.

To Privacy – Protecting the confidentiality of all personal health information we are trusted with.

 

10 DLC Privacy Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

Use of Information

Your information is used to provide medical services, process payments, communicate with you, and improve our services. We may use 10DLC compliant messaging services for secure text-based communication. 

 

Data Security

We implement various security measures to ensure the protection of your personal information against unauthorized access, alteration, disclosure, or destruction.

 

Consent for 10DLC Messaging

By providing your mobile phone number, you consent to receive text messages from us for appointment reminders, treatment follow-up, and other healthcare-related communications. Standard message and data rates may apply.

 

Message Content and Frequency:

Our text messages are intended to provide valuable information related to our services or products. We commit to sending messages at a reasonable frequency and ensuring the content is relevant and appropriate.

 

Opt-Out Policy

You have the right to opt-out of 10DLC messaging services at any time. To opt-out, you can reply with a specific keyword like 'STOP' or contact our office directly.

 

Prohibited Content

We strictly adhere to regulations prohibiting certain types of content. This includes, but is not limited to, content related to SHAFT (Sex, Hate, Alcohol, Firearms, Tobacco), as well as any fraudulent, malicious, abusive, or illegal content.

 

Data Protection and Privacy:

We prioritize the security and confidentiality of your personal information. Our systems and processes are designed to protect your data and comply with relevant data protection laws.

 

Terms and Conditions

Terms and Conditions for Family Medical Center of Lagrange

 

  1. Introduction

Welcome to Family Medical Center of Lagrange. These Terms and Conditions govern your use of our services and website. By accessing our services, you agree to these Terms and Conditions in full.

  1. Medical Services

We provide medical services as outlined on our website. These services are offered by qualified healthcare professionals and are subject to change.

  1. Privacy and Confidentiality

We are committed to protecting your privacy. All personal and medical information is handled in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other relevant privacy laws.

  1. User Responsibilities

Users of our services are responsible for providing accurate and complete health information and for following the treatment plans prescribed by our healthcare providers.

  1. Communication

We may use 10DLC compliant messaging services for communication purposes. This ensures the authenticity and security of our text-based communications with patients.

  1. Limitations of Liability

Our medical practice is not liable for any indirect, special, or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise.

  1. Intellectual Property

The content on our website is owned by Family Medical Center of Lagrange or its licensors and is protected by copyright and intellectual property laws.

  1. Amendments

We may update these terms and conditions from time to time. The latest version will always be available on our website.

  1. Governing Law

These terms and conditions are governed by the laws of Illinois, USA.

  1. Contact Information

If you have any queries about these Terms and Conditions, please contact us at 708-482-8088.